Wd Passport Ultra Not Showing Up Mac
If the WD My Passport for Mac still doesn't show up or work on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac. Fix 2: Check Finder Preferences If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences prevents your WD My. Hello Chris.Please can you contact me.My WD drive dropped on the floor and i have not been able to access anything inside of it.It shows LED light when connected.It doesnt show in 'My Computer' but it makes clicking sounds for about 5seconds and in Computer Management it shows as Disk1 and says 'Disk not Initialized'. I have a WD 2TB My Passport external drive. I used it on my Macbook a month ago and it worked fine. I tried to use it again today but it does not show in my Devices on Finder anymore. What I observed: The light is on and it is blinking. It is vibrating very lightly, like it always does. WD My Passport Ultra 2TB. I have a WD 2TB My Passport external drive. I used it on my Macbook a month ago and it worked fine. I tried to use it again today but it does not show in my Devices on Finder anymore. What I observed: The light is on and it is blinking. It is vibrating very lightly, like it always does. WD My Passport Ultra 2TB.
- Wd Passport Ultra Not Showing Up Mac
- Wd My Passport Ultra Drivers
- Wd Passport Ultra Not Showing Up Mac Computer
Get a data lifeguard for Mac
Most of the time, when you connect an external hard drive to your Mac’s USB port, you soon see it mount on the desktop. Apple likes to ensure these are easy to find, so they also appear in the Finder in the left-hand column under Locations.
However, sometimes, an external hard drive doesn't show up. It’s annoying, especially when you need to transfer something right then. And besides, there can be a risk that data on the external USB pen, hard, or flash drive is corrupt, which means you can’t transfer what you need between devices at all.
Corrupt data can be one reason your Mac won't recognize an external drive, but there are other reasons too. Let’s take a look at why this is happening and how you can fix the external hard drive not showing up problem:
Why your Mac does not recognize external hard drive
Let’s say you’ve encountered the problem of SSD not showing up. There could be a few reasons why SSD isn’t making an appearance (just as any other external drive), the most common being:
- There’s something wrong with the cable
- There’s a power supply problem
- Your drive has been corrupted or broken
- The drive is not readable on macOS
- NTFS read-only problem.
How to fix an external disk drive that won't show up on a Mac
While it’s impossible to instantly figure out why an external disk drive is not showing up, you have to try to fix the problem.
Access an External Drive Not Showing on Mac
Get a huge set of top utilities for troubleshooting external hard drives not mounting on a Mac
Start with the basics:
- Check whether the drive is properly plugged in. It sounds obvious, but since this relies on a wire - either a USB cable or HDMI cable - if it’s not connected properly then it won’t appear on your desktop.
- Faulty cable. Assuming it’s plugged in correctly, not wobbly or loose, the cable could be at fault. Try connecting the same device with a different cable.
- Damaged USB or flash drive port. It could be a hardware issue with the Mac. If you’ve got another port, try connecting the device to that one.
- Reboot your Mac. Sometimes, if a USB disk won't boot, the cause is a macOS issue. Hopefully, some data damage can be fixed by restarting. Choose the Apple menu > Restart. Or press and hold the power button and, when a dialog box appears, click Restart or press R. Restarting your Mac essentially clears your macOS’s memory and starts it up fresh.
- Incorrectly formatted drive. Not every external drive is optimized for Macs. It could be that you are trying to connect something only fit to interact with Windows devices. If you’ve got a PC or laptop, it’s worth connecting and seeing if you can access the files through another device. The best way to look for an incorrectly formatted drive is to go to
Apple (in the top toolbar menu) > About This Mac > Storage.
See if the external drive shows up here. For more information, go to the same menu option, then select System Report. - Mac not formatted to display external drives on the desktop. It could be that your Mac already recognizes the device, but just isn’t showing its icon on the desktop screen. Even if that is the case, the drive will still appear in the left-hand column of the Finder menu under Locations. You should be able to access your drive that way, and, in the Finder menu under Preferences > General, you can check External Drives to ensure that from now on it shows up on your desktop too.
- Reset NVRAM. To do this, shut down or restart your Mac, switch it back on and immediately press these four keys together for at least 20 seconds: Option, Command, P, and R. It should look as though your Mac has started again; if it has, release the keys when you hear the second startup chime. Hopefully, the hard drive has shown up now.
- Check Apple’s Disk Utility to see if an external drive is showing up. Disk Utility is within System Preferences, or you can find it using Spotlight. If it is visible, then click the option to Mount, which should make it visible on the desktop and in the External Drives option in the Finder menu.
Unfortunately, if none of those options has worked and you continue having the external hard drive not showing up problem, then it could have crashed, or be well and truly broken. But there might still be a way you can recover the data on the external drive.
How to fix new hard drive not showing up in Finder
When you connect a drive to Mac, it should appear in Finder under Locations. What to do if external hard drive is not detected? In most cases, when Finder doesn’t see your drive, you just have to change a few things in Preferences. However, sometimes, there are more serious problems such as insufficient power supply. Let’s see how you can fix these things.
How to show connected devices in Finder
Go to the Finder menu > Preferences
In General, click on External disks to ensure that from now on it shows on the desktop.
In the Sidebar tab, you can choose which folders and devices will be shown in the left-hand column of the Finder window.
How to add cloud storages to Finder
You can also mount cloud storage as a local drive on your Mac. By connecting Google Drive, Dropbox, or Amazon to your computer, you get more space for securely accessing and sharing files. For your ease, add cloud drives to Finder with CloudMounter so that you keep them close at hand. You can read detailed instructions on managing cloud storage as local drives here.
Repair the failed external drives with First Aid
The most direct reason your external hard drive could be detected by macOS but can't be opened is the file system problem. If your drive is having such problems, you can try to fix them yourself with First Aid and therefore get access to your files.
First Aid tool will check the disk for errors and then attempt a repair as needed. It helps to verify and repair a range of issues related to startup HD and external drive problems. If you are able to fix the hard drive or SSD in your Mac (or any external drive) using Disk Utility you will hopefully be able to recover your files.
To run Fist Aid on an external hard drive:
- Open Disk Utility. You can search for it using Spotlight or via Finder > Go > Utilities
- Check on your external hard drive, click the First Aid tab and select Run to start running diagnostics.
How to recover data from a crashed drive
If First Aid has been successful in fixing errors, the external drive should be available to mount. If the utility hasn’t repaired issues, your drive truly is broken or formatted using a file system that the Mac cannot read — in this way you have to recover data from a damaged disk drive.
Thankfully, there is an app for that. Disk Drill is the world’s premier data recovery software for Mac. Powerful enough to retrieve long-lost, mistakenly deleted files from Macs, external hard drives, USB drives, and camera cards.
Get a file recovery app
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An easy way to recover lost files on an external hard drive
Here’s how to recover files with Disk Drill (pro version available on Setapp):
- Connect your drive to the Mac.
- Quit all other applications on the Mac, especially those that may be trying to access the external drive (e.g. iPhoto, Words)
- Launch Disk Drill.
- Click on the external drive that you are trying to recover files from. If it has partitions, you will see all of them. If, however, you still don’t see any volume to the external drive then you may need to try some of the steps above again or read the Disk Drill Scanning FAQs.
- To avoid the external drive being accessed during the recovery process, click Extras next to the drive or drive partition or file, then select Remount Volume As Read Only. A padlock will appear, protecting the drive during the process.
- Now click Rebuild (or Recover) next to the file(s) you are trying to recover. Once the scan is finished - it may take some time if the files are large - a list of files will appeal.
- Next, click Mount Found Items as Disk button on the bottom-left below the scan results.
- Disk Drill 'strongly suggests saving the files to a different drive than the one you are trying to recover files from. Saving to the same drive substantially lowers your chances of recovery.'
- A drive icon will appear, which once you double click will give you the option to open the files as you would do before they were lost. Drag them to another location, such as your desktop or a folder on your Mac.
- Open the files to ensure they have been recovered properly and safely eject the external drive.
Disk Drill does have other ways to recover lost files but assuming there are no complications, this method is the most effective.
A few more tips on getting your files back
- Macs and third-party apps that look after Macs, such as Disk Drill and iStat Menus come with a S.M.A.R.T. (also known as Self-Monitoring, Analysis, and Reporting Technology) status monitor. If a SMART check reports errors, then it could mean the hard drive is at risk of failing completely. Within Disk Utility and Disk Drill, there are several solutions for this: Repair Disk Permissions and Repair Disk. If neither of them works, it’s recommended to back up all of the data from the disk, erase it, then run a SMART check again. The external hard drive should show up as Verified.
- Partitions can get lost within hard drives, temporarily hiding all of the information contained within. Disk Drill can help to identify and restore this information.
- Within Disk Drill, you can restore data when a hard drive is damaged or add formatting, which is also something Disk Utility can help with.
- CleanMyMac, another useful app available from Setapp, can help you identify external hard drive errors and repair them. It is an essential tool worth trying when you’re having external hard drive difficulties.
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Alternative ways to recover data from an external hard drive
Reset the System Management Controller (SMC) if your Mac shuts down when you plug in an external hard drive. Then use a different port to connect the external hard drive. If you’ve got a battery that you can’t remove:
- Shut down and unplug the power adapter
- Press and hold Shift-Control-Option and the power button for 10 seconds
- Release all keys
- Plug the power adapter back in and switch your Mac back on.
For Macs with removable batteries, you need to switch them off, remove the battery, then press and hold the power button for 5 seconds. After that, put the battery back in, plug in the power adapter and switch the power on again.
How to fix external drive NTFS read-only problem
External hard disk detected but not opening? One reason your Mac isn’t recognizing the hard drive is the file format. Windows uses NTFS file formats, while Macs, up until the introduction of Sierra, have used HFS+. Now, Apple has introduced the Apple File System (APFS) for newer operating systems.
If you connect an NTFS drive, your Mac will be able to read it but not edit it. This means you can’t really complete your task (move, copy, or delete any files) as long as you experience the read-only problem. There’s an easy way to fix this with iBoysoft NTFS, an app that enables full read/write support for NTFS drives on Mac.
How to make Ext2/Ext3 drives readable on Mac
The common issue is Ext2- and Ext3-formatted drives are not readable on macOS. There are two ways to access such external drives on your Mac — via Linux OS or FUSE system. The easiest would be installing Linux to a secondary drive or virtual machine.
If you go with Linux installation, dual boot your Mac with Linux on another drive and use FAT32 as a transfer intermediary. If you don’t have the drive to install Linux to, use a virtual machine as an interface for it. Transferring can be done the same way – with FAT32, or via network.
Another option for reading Ext2/Ext3 disks is mounting disk with Filesystem in Userspace (FUSE). Basically, it works as an extra interface enabling file system access via specially installed modules. Here’s how to mount drives with FUSE:
- Install FUSE for macOS or MacFUSE as well as a fuse-ext2 module.
- Use the following Terminal command to enable Disk Utility’s debug menu and see all partitions: defaults write com.apple.DiskUtility DUDebugMenuEnabled 1
- Attach your Ext2/Ext3 drive and locate the device name via Disk Utility.
- In your user account, create a folder to be used as a mount point.
- Use the following Terminal command to mount the drive as read-only: fuse-ext2 /dev/disk2s2 /Volumes/mountpoint
- For write support, use the command: fuse-ext2 -o force /dev/disk2s2 /Volumes/mountpoint
And that’s not the only case where Terminal helps you access external drive. Employ the handy all-powerful Terminal, which always comes forward with solutions for difficult problems. Especially if System Information does recognize the USB or hard drive, but continues to hide it from you, disconnect the drive and try to find it using the Terminal, which you can find in Applications > Utilities.
- Once in the Terminal, type in the command diskutil list
- A list with information about volumes and drives should appear
- Look for a section labelled /dev/disk_ (external, physical)
- Make a note of the whole line after the word disk
- Now put the following command into the Terminal diskutil info disk followed by the number or digits assigned to that disk
- Now you should see detailed information about the drive, therefore confirming that your Mac can and does recognize it
- Eject using the Terminal by entering the command diskutil eject disk followed by the number or digits assigned to that disk
- Physically remove the disk from your Mac
- Plug it back in and your Mac should recognize it.
Console is also reliable when it comes to solving tricky problems, although it isn’t always that easy to use. You can find Console under Applications > Utilities > Console or via Spotlight. Console shows if an external drive or any error is detected under the Errors and Faults tab. If no errors show up, then the problem is not caused by the device.
How to fix insufficient power supply
Another thing that might cause USB drive not showing up is that your USB cable is just not powerful enough. Typically, a USB 1.0 or 2.0 works, but there are drives that require more power. In this case, you should get another connector or use some type of USB hub to increase the power supply. If you still can’t access external hard drive, consider switching to another Mac.
Conclusion
Hopefully, we’ve covered the topic so you don’t have to google “external hard drive disappear from the computer” ever again. There are lots of potential solutions for a Mac not reading/writing an external hard drive. If you’re trying to connect an NTFS drive, do it with iBoysoft NTFS for Mac. If you need to add cloud storage, CloudMounter will help you. Most importantly, you’ll never have to worry about a crashed or corrupted external drive because Disk Drill will help you recover all the data stored on it.
Wd Passport Ultra Not Showing Up Mac
iBoysoft NTFS, CloudMounter, Disk Drill, and other powerful apps such as CleanMyMac X are all available via Setapp, a productivity suite that solves your tasks with apps. Give it a try for seven days free and fix all your Mac issues in one go.
By Katrina | Posted to Home > Mac Data Recovery Tips, updated on August 20th, 2021User rating:
Summary: Here you will find 5 methods to fix WD My Passport for Mac drive not showing up or working on Mac. To avoid data loss, iBoysoft Data Recovery for Mac can help save your data to a safe place.
Everything has flaws, even the WD My Passport for Mac drive that you used for years.
It happens frequently that:
- WD My Passport won't show up when connecting to your Mac computer
- WD My Passport is greyed out in Disk Utility
- WD external hard drive light on but not working after macOS Big Sur update
- WD My Passport drive won't open WD unlocker application on M1 Mac
- Mac didn't unlock the WD My Passport drive but asking for the WD Drive Unlock application
- WD My Passport Ultra becomes encrypted or unreadable on your Mac
Either way, your important data on this drive will become inaccessible and concerns you a lot.
If the WD My Passport is not showing up on Mac desktop, Finder, or Disk Utility after connecting to your Mac, how to find it and make it work? If you can't see files from WD external hard drive on Mac, how to access data? You'll get answers here.
Wd My Passport Ultra Drivers
Solutions for fixing WD My Passport drive not showing up on Mac
- Method 1: Do the basic checks
- Method 2: Check Finder Preferences
- Method 3: Install the latest WD drive unlock application
- Method 4: Check & repair drive in Disk Utility
- Method 5: Recover data and erase the drive
- Method 6: Repair your WD hard drive in local shop
Fix 1: Do the basic checks
Usually, malfunctioned USB port or Mac computer, the broken USB cable, and some hardware problems could make WD My Passport not showing up.
Before going further troubleshooting, do the following basic checks is very necessary.
1. Safely remove the WD My Passport and reconnect it to the USB port. Try quickly plug or slowly plug, which sometimes just works for no reason.
2. Check whether the USB cable or USB port is bad by connecting other hard drives to this USB port or cable and see if that makes a difference.
3. Reboot your Mac computer to see if your WD My Passport drive is not showing up in Disk Utility/Finder or not.
4. Connect the WD My Passport to another Mac or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport undetectable.
If the WD My Passport for Mac still doesn't show up or work on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac.
Fix 2: Check Finder Preferences
If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences prevents your WD My Passport drive from showing up.
In other words, you didn't allow the connected external hard drives to show up in the Finder or on the desktop.
Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac show up in Finder or on the desktop.
Wd Passport Ultra Not Showing Up Mac Computer
- 1. Go to Finder > Preferences > General tab.
- 2. Tick the 'External disks' option to show the WD My Passport for Mac on the desktop.
- 3. Go to the Sidebar tab, tick 'External disks' under 'Locations' to show your WD My Passport for Mac in Finder.
- 4. Go to Desktop or Finder and check if your WD My Passport is showing up. If not, download, install iBoysoft Data Recovery on your Mac and then check if your WD My Passport is detected by iBoysoft Data Recovery.
- 5. If your WD My Passport is recognized by iBoysoft Data Recovery, follow the wizard to recover data and then format WD hard drive.
If your WD My Passport drive is not detected by iBoysoft Data Recovery either, send WD hard drive to an expert for reparation.
Solution 3: Install the latest WD drive unlock application
Typically, if you have received a message like 'You must run the WD Drive Unlock application from the WD Drive Unlock CD associated with the drive you want to unlock' and you can't open or unlock your WD drive (My Passport):
This has been discussed a lot that WD hard drive not working after the macOS Big Sur update or when connecting to an Apple Silicon M1 MacBook Air.
If you have used WD Utilities or have created a secure password to keep others from accessing the files on the drive, you have to type the password to unlock the drive (unless you enable auto-unlock for this computer) each time:
- You shut down or restart your Mac.
- You disconnect and reconnect the WD My Passport.
- Your Mac wakes up from sleep mode.
Besides, you have to unlock the WD drive with your password even if you have uninstalled the WD My Passport software from your Mac.
To fix that Western Digital My Passport hard drives not working or unlock (though you know the right password) after the macOS Big Sur update, simply download, update, and install the latest WD Discovery Utilities for macOS 11 Big Sur.
If unfortunately, you can't remember the password, you can only reformat the WD My Passport for Mac hard drive to make it work again, but at the expense of data loss. So, recovering your data with iBoysoft data recovery software in advance.
Fix 4: Check & repair drive in Disk Utility
If the WD Passport hard drive is not showing up in Finder after trying the above methods, you can see whether it is showing up in Disk Utility or not.
Usually, you could have two results:
Case 1: Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting.
Case 2: Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all.
Here, we'll show you solutions to case 1.
1. Manually Mount WD My Passport for Mac in Disk Utility
Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility.
In this situation, you can manually mount the hard drive.
- 1. Go to Finder>Applications>Utilities>Disk Utility.
- 2. Click Show All Devices in View option at the left corner of Disk Utility.
- 3. Select your WD My Passport for Mac drive from the left sidebar and click the Mount button on the top of the Disk Utility window.
Instead, you can also click on the mount icon beside the drive to mount it immediately.
2. Repair WD My Passport for Mac drive with First Aid
If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive.
But don't worry. There is a native repair tool called First Aid in Disk Utility, which can analyze and repair basic hard drive errors especially with file systems and catalogs, extends, volume bit maps.
To run First Aid to check the WD My Passport hard drive:
- 1. Go to Disk Utility.
- 2. Select the WD hard drive.
- 3. Click First Aid on the top of the Disk Utility window and then click Run.
After running First Aid, try to mount the WD Passport hard drive again to check if it can be mounted and accessed now.
If your WD My Passport drive cannot mounted, try next solution to recover data and then erase the drive.
Fix 5: Recover data and erase the drive
If First Aid was unable to repair the errors in the WD My Passport, it means that the file system of the WD drive has been damaged. Common, to fix the WD My Passport for Mac drive that's not showing up on Mac, you have to reformat it.
The question is, reformatting will assign a new file system but will also erase all data on this drive as well. Hence, firstly, recover data from WD drive with iBoysoft Data Recovery.
Tutorial to recover data from My Passport for Mac hard drive:
- 1. Download, install and launch iBoysoft Data Recovery for Mac on Mac.
- 2. Select My Passport for Mac and click the Scan button to scan all data on this drive.
- 3. Preview the searching results, choose files you need, and click Recover to get them back.
Next, you can courageously proceed to erase your WD My Passport for Mac hard drive with no fuss.
- 1. Open Disk Utility.
- 2. Select the WD My Passport for Mac drive in the left sidebar.
- 3. Click Erase on the top of the Disk Utility window.
- 4. Complete the information for your WD drive (such as new format, partition scheme, and so on) and click Erase.
Fix 6: Send your WD My Passport drive for repair
If My Passport for Mac hard drive is not showing up in Disk Utility, it means that the WD hard drive is not recognized or detected by the Mac. Very probably, your My Passport for Mac has some hardware problems. You'd better send it to a local reparation center.
Understanding why My Passport drive not showing up on Mac
Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD My Passport for Mac not showing up or not working.
- Recent macOS update issue
- System failure
- Virus infection
- Motherboard issue
- WD My Passport drive damage or corruption
Bonus Maintenance Tips for WD My Passport drives for Mac
Apparently, most hard drives not showing up issues are caused by unsafe ejection and sudden power outage. In order to keep your WD My Passport for Mac in good condition, you should pay attention to:
- Make sure that your WD My Passport doesn't become physically damaged.
- Always safely and properly eject the WD My Passport for Mac drive after using it.
- Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose 'Eject'.
- Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life).
Final thoughts
Actually, My Passport for Mac hard drives are just like other external hard drives, which may not show up after connecting to a Mac. This article offers a full guide to help you fix the WD drive not showing up issue in different situations. It's worth mentioning again that once this issue happens, rescue files from your WD Passport hard drive with iBoysoft Data Recovery for Mac first, or you'll face permanent data loss.